855 Reviews Found
Confirmed Sales Customer
Dan Hayes provided us with excellent service striving to get us the best possible deal on the vehicle we wanted.
Concetta S.
EAST AMHERST
Business Response
Dear Concetta, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Great fast job, kind polite employees, friendly environment. Thank you very much.
Dariush Z.
WILLIAMSVILLE
Business Response
Dear Dariush, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Buick-GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Nick B was excellent, hands down the best car buying experience I’ve ever had.
Amy P.
BUFFALO
Business Response
Dear Amy, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Service Customer
Madison (I think that was her name😉)….was very efficient!
Mary S.
BUFFALO
Business Response
Dear Mary, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Sales Customer
Everyone was very attentive to my needs. they made the process easy to navigate.
Alfred M.
EAST AURORA
Business Response
Dear Alfred, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Buick-GMC! Have a good day!
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Business Response
Dear Scott, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
Service Department communicates well.
Robert O.
CLARENCE CENTER
Business Response
Dear Robert, Thank you for your kind review about our service department! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Business Response
Dear Michael, We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for the great review! Have a good day!
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Confirmed Service Customer
prices quoted 30 days prior were honored. Amazing staff at this dealership
Darlene S.
DEPEW
Business Response
Dear Darlene, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Buick-GMC! Have a good day!
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Confirmed Service Customer
Very good experience. Staff was very personal and professional. Vehicle was ready when promised. JC.
John C.
CHEEKTOWAGA
Business Response
Dear John, We're glad to hear you found our staff was so personal and professional! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
All service attendants friendly and answer all questions. Taken care of timely. Service completed as requested and time that it would take to complete service was exactly as expected. One of the best services offered at Cappellinos is their shuttle service.
Shirley K.
CHEEKTOWAGA
Business Response
Dear Shirley, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Buick-GMC! Have a good day!
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Business Response
Dear Paul, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Buick-GMC! Have a good day!
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Confirmed Service Customer
Professional, competent, efficient, friendly
Richard B.
LOCKPORT
Business Response
Dear Richard, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Buick-GMC! Have a good day!
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Business Response
Dear Dominic, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Confirmed Sales Customer
Domenic did a great Job. Very knowledgeable.
Thomas N.
WILLIAMSVILLE
Business Response
Dear Thomas, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Ask for Domenic Benedetti, he is the best! He is very knowledgeable and professional and makes the process really smooth. He goes above and beyond for his customers, and knows his stuff.
Cynthia P.
N TONAWANDA
Business Response
Dear Cynthia, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Wonderful experience as usual! Madison always goes above and beyond. she keeps me informed of the work being performed and the progress on my vehicle, She deserves a raise
Paula A.
EAST AURORA
Business Response
Dear Paula, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your repeated business and look forward to your next visit! Have a good day!
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Confirmed Sales Customer
We have worked with our salesman, Nick B., over the past several years, and he is the best, along with all of the others at Cappellino. The dealership is always accommodating either in sales or service. We would highly recommend this dealership to anyone.
Mary J.
N TONAWANDA
Business Response
Dear Mary, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
Everyone was very friendly and I was right on time and my visit was very quick.
Daniel D.
CLARENCE
Business Response
Dear Daniel, We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
Lindy and Sandy were awesome. Disappointed with the higher cost of diagnostic fee and repair not being under warranty but Lindy throughly walked through all options and Sandy looked at my GM rewards. I will defi
Matthew B.
AMHERST
Business Response
Dear Matthew, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Have a good day!