841 Reviews Found
Confirmed Service Customer
I've never had a bad experience at the dealership. Madison, the service writer was excellent and very knowledgeable. I waited for my car. It went very fast and was completed within the time frame given. Thank You!
Kathleen W.
TONAWANDA
Business Response
Dear Kathleen, Thanks for highlighting some of our staff who helped make this such a great experience! It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Jon and Mike made every effort to get me in the perfect vehicle. I appreciate that they didn’t play games. I will be back for my next lease due to their customer service.
Heather J.
NORTH TONAWANDA
Business Response
Dear Heather, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
This was my first experience with cappellino gmc and Justin Buccarelli did a terrific job managing the deal and teaching me all about the dealership
Patrick D.
CLARENCE
Business Response
Dear Patrick, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Dear Louis, Congratulations on your new vehicle! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have a good day!
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Business Response
Dear Erika, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Business Response
Dear Braden, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Buick-GMC! Have a good day!
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Confirmed Service Customer
The service advisor was both polite and friendly. His help was invaluable.
Mavis G.
BUFFALO
Business Response
Dear Mavis, We're glad to hear you found our staff was so polite and friendly! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Business Response
Dear John, Congratulations on your new vehicle! We are very happy we could provide you with a positive buying experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Sales Customer
It was a very pleasant experience with everyone I dealt with at your dealership
Dennis C.
LOCKPORT
Business Response
Dear Dennis, Congratulations on your new vehicle! We are very happy we could provide you with a positive experience! We sincerely value your business and have a good day!
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Business Response
Dear Torrey, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Service Customer
Clean, neat facility. Knowledgeable staff. Appointment took longer than expected.
Jeffrey L.
GRAND ISLAND
Business Response
Dear Jeffrey, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We appreciate your feedback. Thank you again for choosing Cappellino Buick-GMC.
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Confirmed Sales Customer
Everything was dimple and straight forward, no pressure
Nathaniel G.
NORTH TONAWANDA
Business Response
Dear Nathaniel, Congratulations on your new vehicle! We are glad we made the process simple and pressure free! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Ask for Mike Matthews, he is a kind patient salesman, I highly recommend you give him a call. He gave me the deal I could afford and helped me understand my new vehicle before driving off. ☺
Patricia T.
LOCKPORT
Business Response
Dear Patricia, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Service Customer
Service personnel were very helpful and respectful
David C.
ORCHARD PARK
Business Response
Dear David, We're glad to hear you found our staff was so respectful and helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Greg was very helpful to answer my questions and concern.
Weifeng S.
EAST AMHERST
Business Response
Dear Su, Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
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Confirmed Service Customer
I came for my first oil change and tire rotation and service people were great. It took over 21/2 hours . Other than that everyone does a great job
Robert K.
MEDINA
Business Response
Dear Robert, Thank you for your feedback and kind words about out service staff! We sincerely value your business and look forward to your next visit!
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Business Response
Dear Kathleen, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Confirmed Service Customer
Friendly staff, explained inspection process, done in about an hour while I waited in quiet area where I could work with good coffee
Linda C.
KENMORE
Business Response
Dear Linda, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Have a good day.
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Confirmed Service Customer
I would not recommend this buisness to anyone. Poor services
Robert B.
TONAWANDA
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Confirmed Sales Customer
Best possible buying experience I could’ve possibly had buying a truck
Mitchell H.
GASPORT
Business Response
Dear Mitchell, Congratulations on your new vehicle! We're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!