805 Reviews Found
Confirmed Service Customer
Service checking was cordial and professional Sandy was excellent and very friendly during checkout
James B.
LOCKPORT
Business Response
Dear James, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Business Response
Dear Richard, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Sales Customer
Justin was really great. He had options for me and explained everything in detail. I would highly recommend Justin to not only my family and friends, but anyone seeking out a new vehicle. The whole experience was so easy and efficient.
Tiffany T.
N TONAWANDA
Business Response
Dear Tiffany, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Dear Christopher, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
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Confirmed Sales Customer
The people there are great. Very helpful. Nick our salesman knows his stuff, friendly, very polite.
Vickie M.
AKRON
Business Response
Dear Vickie, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Dear Sathyanarayanan, We always want to hear back from our clients and we're glad you had such a seamless experience with us! We sincerely value your business and look forward to your next visit!
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Business Response
Dear Judith, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Sales Customer
I worked with Mr. Gary Cappellino, who was great. He listened to my needs and presented me with a vehicle that met them all.. He was patient with me and gave me an excellent tutorial.
K M.
EAST AMHERST
Business Response
Dear K, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Service department did wonderful work - allowed me to add some other minor issue. Ted Bleuer
Ted B.
WILLIAMSVILLE
Business Response
Dear Ted, We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Business Response
Dear Patricia, Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
I dealt with Dante who was extremely helpful and efficient. Dante spent significant time with me when reviewing the different bells and whistles of the dashboard. This is the third time that I have dealt with Cappellinos including service people, financial people and sales people. I have nothing but positive things to say. That’s why I keep coming back!
John G.
LOCKPORT
Business Response
Dear John, Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. We look forward to working with you in the future! Have a good day!
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Confirmed Sales Customer
Sales consultant Dante Turello was very helpful and knowledgeable. Everyone at the dealership was friendly and made the process easy. I would highly recommend this dealership to anyone.
Jeffrey H.
LOCKPORT
Business Response
Dear Jeffrey, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and recommendation! Have a good day!
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Business Response
Dear Douglas, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Service Customer
Took car for inspection. Glad Gregg told me about fuel induction service. Car runs like new! It’s 2018 terrain with 22000 miles. Will be making arrangements for a new battery. Thank you Gregg Rohrdanz who’s very knowledgeable!
Joann M.
NORTH TONAWANDA
Business Response
Dear Joann, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Great dealership, and service dept always does a good job. I bring my pickup back here a couple times a year for whatever service it needs.
Jeff H.
GETZVILLE
Business Response
Dear Jeff, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Buick-GMC! Have a good day!
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Business Response
Dear Kyle, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Sales Customer
Domenic Benedetti was absolutely fabulous with helping me find the right vehicle. Going thru all the financing. I have not bought a vehicle in a long time. This is the first time I actually enjoyed buying a new SUV. I'm very pleased with my experience and have recommended him to several friends and family, that are in the market for a new vehicle.
Lori S.
LANCASTER
Business Response
Dear Lori, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and appreciate your recommendation! Have a good day!
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Business Response
Dear Laurie, Congratulations on your new vehicle! We are glad that we could make the buying experience seamless for you! We look forward to your next visit! Take care!
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Confirmed Sales Customer
very helpful and knowledgeable and courteous salesperson, whose name is Nick Bucciarelli always polite and well spoken. The whole team from CAPPELLINO BUICK AND GMC are pleasant to deal with.
Gary U.
LOCKPORT
Business Response
Dear Gary, Our entire team works hard to work with your budget and get you the best deal. We are glad that you had such a positive experience with our sales team! We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Sales Customer
We had a very good experience at the dealership. Mike Matthews was great. Found us the right vehicle, explained everything in great detail and told us anytime we have a question or problem to call him and he would take care of it.
Steven F.
EAST AMHERST
Business Response
Dear Steven, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!