Confirmed Service Customer
My vehicle turned out great. But I will never understand why, with an appointment, it took 6 business days to complete a relatively minor repair. I was as patient as I could be with Steve in collision, but it was very frustrating when it took 6 days.
James F.
EAST AMHERST,
NY
Business Response
Dear James, Thank you for taking the time to leave review. We are happy to pass along your feedback to the team here at Cappellino Buick-GMC.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Expeditiously took care of my service needs including two recalls. Loved the shuttle service.
Confirmed Service Customer
Great customer service. Anthony is a great knowledgeable mechanic.
Confirmed Service Customer
Service was completed accurately and faster than expected. Nicely done!
Confirmed Service Customer
Worked with Stephan in the body shop very professional was great to work with kept me informed returned phone calls in a timely manner it was a great ...
Confirmed Service Customer
the service team was outstanding!!! Very empathic and knowledgeable. ?Also very prompt