Confirmed Service Customer
I brought my vehicle in for an oil change and to have the Body Shop mount a new side view mirror which I had pre-ordered. Once in the shop, I asked the team to investigate a warning light that had came on just prior to my appointment. The team, being very thorough in the investigation, tried repeatedly to replicate the warning w/o success. Knowing they had taken much longer to wrap up my initial service, that happily furnished me with a loaner vehicle at no cost while they completed the other activities in the Body Shop. The team was great, accommodating, and very professional and reflect well on the dealership and brand. THX!
Brett B.
AMHERST,
NY
Business Response
Dear Brett, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Buick-GMC! Have a good day!
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